Terms & Conditions

Last updated: 1 August 2026

Welcome to Gifted Moments by Amy Louise.

By placing an order through our website, you agree to the following terms.

Orders

Please check all spelling, dates and personalisation details before placing your order. We cannot be responsible for customer errors.

Personalised products

As all personalised items are made to order, production will begin once your order has been confirmed.

Pricing

All prices are displayed in GBP (£). Prices may change without notice.

Shipping

Delivery times are estimates and may vary depending on the courier. We are not responsible for delays caused by delivery services.

Damaged or incorrect items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photographs so we can resolve the issue.

Contact

If you have any questions, please email:

giftedmomentsbyamylouise@outlook.com